Privacy Policy

Welcome to Desir. This Privacy Policy explains how we collect, use, and protect your information when you use our cosplay video community platform.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide to us, including:

• Account Information: Name, Username, and Email address.
• Customer Support: Content of your communications with us.

1.2 Information Collected Automatically

• Device Data: Device model, OS version, unique identifiers.
• Usage Statistics: Interactions, session duration, features used.
• Crash Logs: Technical data for bug fixing.
• Location: Precise or approximate location (only with your explicit permission).

1.3 Cookies

We use Cookies strictly for login authentication and storing user preferences.

2. Photos and Face Data Policy

We take your privacy regarding images seriously:

• Processing: Used solely to apply requested effects or generate content.
• No Biometrics: We DO NOT use facial recognition to identify individuals or collect biometric data.
• Storage: Images are primarily processed locally. Server-side processing, if any, is one-time and transient. Data is immediately deleted after generation.
• No Training: We DO NOT use your photos to train AI models or for marketing.

3. How We Use Information

Your data is used for:

• Providing and maintaining the App service.
• Personalizing your user experience.
• Improving App security and functionality.
• Responding to customer support requests.
• Complying with legal obligations.

We do NOT sell your personal information.

4. Sharing of Information

We share data only when necessary:

• With your explicit consent.
• With trusted service providers (under strict confidentiality).
• For legal compliance or protection of rights.
• Cross-border transfers are protected by Standard Contractual Clauses (SCCs).

5. Data Retention & Deletion

• Account Data: Kept while your account is active.
• Deletion: Upon request, data is deleted or anonymized within 30 days.
• Usage Data: Retained up to 12 months.
• Support Data: Retained for 6 months.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Restrict processing or withdraw consent.

We will respond to all requests within 5 business days.